What once was a childhood wonder for product design, user experience, and branding has blossomed into a career in Design Operations, where I’ve served as an advocate for the consumer by exploring innovative ways to improve customer experience and drive product impact. 
 
Driven by my curiosity to make sense of complex problems and build strong communities, I’ve mastered the art of communication and led cross-functional teams towards a shared vision.

Self-motivated, ownership-minded, and nimble Senior Design Program Manager with 12-year portfolio of success leading design projects across entertainment, media, and commerce. I'm currently a Design Program Manager at Prime Video, where I'm a key part of a UX Design and Research team collaborating with design leadership to deliver innovative solutions across all aspects of the Prime Video service. At Prime Video we design innovative experiences allowing customers around the world to discover, purchase, and watch the latest digital video content live and on demand.

Throughout my career, the intersection of design, business, and technology has served as a powerful origin for transforming brands, revolutionizing systems, and igniting experiences that inspire creativity, innovation, and storytelling. When I’m not creating strategic plans and mechanisms, you can find me nerdin' out at art and pop-culture expos, netflixing and chilling, and exploring new travel sites.

"When you're curious, you find lots of interesting thing to do."

— Walt Disney

innovation

Crystal